Frequently Asked Questions
Everything you need to know about shopping with 804store.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my package?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery.
Which payment methods do you accept?
804store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.
Do you offer international shipping?
Currently, we ship to customers within the United States. We are working on expanding our logistics to support international shipping in the near future.
What should I do if I receive a damaged item?
If your order arrives damaged, please contact our customer support team immediately at [email protected] with photos of the damage so we can arrange a replacement.